What can I expect in my first therapy session?

Your therapist will spend the earlier part of the session going over any initial intake forms, confidentiality agreements and other paperwork. In the first session we invite you to talk about what brings you to therapy and ask questions that you might have about working with your therapist, the cost of therapy and frequency of your sessions . The first three therapy sessions are important to determine if you and your therapist are a good fit.

Do you have services available online?

Yes, our clinicians do provide online therapy services via a secure ZOOM platform. 

Do you accept insurance?

We are "out of network" with all insurance plans and do not maintain contract agreements with any health insurance providers. We are happy to provide statements of service. If you are eligible for “out of network” benefits we can mail in claims as a courtesy to you. Please check with your insurance provider regarding your benefits, as plans differ. It is also your responsibility to follow up with your insurance provider if we are filing claims on your behalf. 

There are several reasons why we are not in network with any insurance plans.

  • Insurance companies require a mental health disorder diagnosis, which will stay with your permanent health record. 

  • To maintain 100% confidentiality.

  • At Pine River we believe the length, style and frequency of therapy is a matter for the therapist and client to decide. 

What is your session fee?

Therapy session fees vary and are subjective to each therapist. Generally, fees range from $200-$375. For financial hardships most therapists do offer sliding scale rates. You may inquire with your therapist about their rate and discuss your financial situation. Unless other arrangements are made, all fees are due on the date of service.

What is Good Faith Estimate?

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit
www.cms.gov/nosurprises or call 1-800-985-3059.

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